Mandated Reporting
What is Mandated Reporting?
Mandated reporting is the early recognition of child maltreatment with the goal of preventing further abuse from occurring. Many mandated reporters have professional relationships with children that make it possible for children to disclose abuse or for the mandated reporter to identify maltreatment.
Anyone working with children under 18 years of age who have reasonable cause to suspect child abuse or neglect should report it. However, certain professions are required by law to report suspected child abuse or neglect in Georgia [OCGA 19-7-5(c)(1)]. The majority of reports are made by mandated reporters, making them a first line of defense. The law protects and prevents further abuse and its adverse effects as well as bringing protective services into the home with the goal of improving the child’s welfare and preserve the family when possible.
How to Report
A report must be made within 24 hours by phone or electronically:
- DFCS’ centralized intake is available 24/7 by calling:
1-855-GACHILD (1-855-422-4453)
OR reporting online (requires online training prior to report) - If the child is in immediate danger, report to law enforcement (911).
- Remember to comply with any internal workplace protocols.
What if a child or family just needs resources or support?
Call 1-800-CHILDREN (1-800-244-5373) to speak with a resource navigator or search the online resource map, FindHelpGA.org.
Frequently Asked Questions and Resources
What is Reportable to DFCS?
Neglect– The failure to provide proper parental care or control, subsistence, education as required by law, or other care or control necessary for a child’s physical, mental, or emotional health or morals; the failure to provide a child with adequate supervision necessary for such child’s well-being; or the abandonment of a child by his or her parent, guardian, or legal custodian. (O.C.G.A. § 49-5-180(5)(B))
Sexual Abuse or sexual exploitation of a child– Exploitation of a child for the sexual gratification of an adult or older child. Includes: fondling, sodomy, rape, commercial sexual exploitation of children (sex trafficking), indecent exposure and exhibitionism, or utilizing the internet as a vehicle for exploitation.
Child Endangerment (OCGA 19-7-5)
- Prenatal Abuse- Exposure to chronic or severe use of alcohol or the unlawful use of any controlled substance, which results in an infant testing positive at birth or presenting physical or developmental signs of maternal substance abuse or alcohol abuse at birth(§ 15-11-2(56)). Infant must be born and identified by medical personnel as being affected by substance abuse or withdrawal symptoms from drug exposure or Fetal Alcohol Spectrum Disorder (FASDs).
- When a person intentionally allows a child under the age of 18 to witness the commission of a forcible felony, battery, or family violence battery; or a person has knowledge that a child under the age of 18 is present and sees or hears the act, commits a forcible felony, battery, or family violence battery.
- Any person who intentionally causes or permits a child to be present where any person is manufacturing methamphetamine
- Driving under the influence with a child in the vehicle
How are Reports Handled?
The Department of Family and Child Services (DFCS) receives the report and then sends out a social worker to determines if there is cause for an investigation. It is DFCS’s responsibility to take appropriate measures to protect the child.
DFCS’ General Response to Reports:
Who Must Report?
- Physicians, interns or residents;
- Hospital or medical personnel;
- Dentists;
- Licensed psychologists and interns;
- Podiatrists;
- RPNs and LPNs;
- Professional counselors, social workers, or marriage and family therapists;
- School teachers, administrators, guidance counselors, visiting teachers, social workers, or psychologists;
- Child welfare agency personnel;
- Child-counseling personnel;
- Child service organization personnel (includes volunteers);
- Law enforcement personnel;
- Reproductive health care facility or pregnancy resource center personnel and volunteers
The list of mandated reporters was expanded July 1, 2012 and includes:
- Child service organization personnel : persons employed by or volunteering at a business or an organization, whether public, private, for profit, not for profit, or voluntary, that provides care, treatment, education, training, supervision, coaching, counseling, recreational programs, or shelter to children.
- Clergy: ministers, priests, rabbis, imams, or similar functionaries, by whatever name called, of a bona fide religious organization.
Confession exception: A member of the clergy shall not be required to report child abuse reported solely within the context of confession or other similar communication required to be kept confidential under church doctrine or practice. When a clergy member receives information about child abuse from any other source, the clergy member shall comply with the reporting requirements of this Code section, even though the clergy member may have also received a report of child abuse from the confession of the perpetrator.
Will the Family Know Who Made the Report?
Below is the exact language from Georgia law:
- Reporters are able to make an anonymous report. If the reporter is unwilling to divulge his/her name, the CICC SSCM will continue with the intake report.
- The identity of a person making a report of abuse will not be disclosed to the family by DFCS, but their identity may become know if the case record is subpoenaed in a potential court proceeding. (DHS DFCS codes 2019 page 3). NOTE: If asked or compelled in court to name a reporter, the SAAG/DFCS will request that the reporter’s identity be disclosed in the judge’s chambers.
- If court action is initiated to protect a child, it may be necessary for the reporter to appear in court.
Should I Tell Families I Am a Mandated Reporter?
Below are some examples of language to use to inform families that you are a mandated reporter and link to any child protection protocol or mandated reporting policy your organization has when possible.
- Ex: Our main mission is to help support you and your family and part of that includes reporting any suspected child abuse, as required by law.
- Ex: Our main mission is to create safe learning environments and help children thrive through our educational programs, part of that includes reporting any suspected child abuse, as required by law.
Mandated reporters do not have to inform families that they plan to make a report or discuss it with them after the report is made. Some professions or organizations may choose to include protocols regarding informing families about reports. Here are some key points to consider:
- You are not required by law to tell families before or after making a report to DFCS, and all reports to DFCS are confidential
- It is not recommended that you inform families you have made a report if:
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- The report involves sexual abuse. The family’s knowledge of the report could impair the CPS investigation by limiting CPS’s ability to gather information from the child and/or family members.
- The family’s knowledge of the report would result in immediate danger of further abuse/neglect.
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Additional resources: https://www.socialworker.com/feature-articles/practice/mandated-reporting-while-doing-family-work/
Am I a Mandated Reporter Outside of My Professional Role?
Since the majority of child abuse and neglect occurs before a child is school aged, thus less likely to be regularly seen by mandated reporters, the responsibility for child and family well-being should be everybody’s business.
Reference: The Georgia Supreme Court case is May v. State, 295 Ga. 388, 761 S.E. 2d 38 (2014)- which found the statute only required mandated reporters to report child abuse for children whom they “attend” in direct connection with their duties in the profession, occupation, employment or volunteer work by which the reporter is identified as a mandated reporter.
Additional Resources for Educators

During the 2019 General Assembly session, HB 12 passed, which requires public schools to post signs displaying the child abuse reporting hotline, 1-855-GA-CHILD. Request Poster by emailing PreventChildAbuseGA@gsu.edu.
Poster for Professionals
- Download 11 x 17inch or 8.5 x 11 (also available in Spanish HERE)
Reporting Posters Geared Toward Students
- Middle and High School students that is in both English and Spanish (include GA Cares Hotline and PCA Georgia’s Helpline) 11x17inch version AND 8.5x 11in version
- Elementary School students that is in both English and Spanish 11x17inch version AND 8.5x11inch version
Free Online Training: Protecting Children during a crisis, Darkness to Light’s child sexual abuse prevention strategies for covid-19.
Resources for Children and Youth
The Childhelp National Child Abuse Hotline for children and youth is open 24 hours a day, 7 days a week, have translators for over 200 languages. All calls are anonymous. CALL 1-800-4-A-CHILD (1-800-422-4453) then push 1 to talk to a hotline counselor OR go online to www.ChildHelp.org to live chat or text.
For immediate access to routine or crisis services in Georgia, please call the Georgia Crisis and Access Line at 1-800-715-4225, 24/7. The My GCAL app allows youth to call, text, or chat with GCAL 24/7/365. The caring professionals of GCAL are ready to help!
Higher Education and Research
When conducting research with families and children, we recommend research consider adding information on mandated reporting in their research protocols. Below is language that can be included:
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- For participants, one possible risk is that if a provider or research staff member observes, learns about, or suspects abusive behavior towards a child, the incident will have to be reported to child protective services (CPS). In such cases, participant confidentiality will be broken by staff.
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- Participants will be informed at the time of consent, prior to study engagement, that all providers/research staff are mandated reporters, who are legally required to report any suspected child abuse or neglect to CPS. Consent forms will detail that all observed or noted incidents for abusive behavior will be reported to CPS. The increased risk of observing maltreatment by research staff will therefore be small.
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- For all study teams involved in intervention delivery to children and families, a mandated reporting protocol is implemented. Thus, all team members for this project will undergo a mandated reported training with <insert training course.
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- While child maltreatment risk measures are part the data collected from participants using a self-assessment, the data are collected via computer in a de-identified way, such that the assessor nor interventionist are privy to participant self-reports. Thus, no reporting can be made based on self-reported assessment data. Mandated reporting can occur from what is observed in assessment and intervention sessions. After each assessment or intervention session, assessors and/or providers will be asked to report to <insert research supervisor> whether they saw any significant child risk during the session, and if so, a meeting with be scheduled within 24 hours to discuss the risk issue and determine whether a report should be made to CPS (as is standard protocol for mandated reporters in the state of GA).
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University staff who work with families and children on or off campus through various non-research related programs are also mandated reporters and should have programmatic policies on mandated reporting and go through routine mandated reporter training.
Child Protection Policies
- CDC’s Preventing Child Sexual Abuse Within Youth-Serving Organizations: Getting Started on Policies and Procedures
- PCA Georgia’s Child Safety Protocols for Organizations
- What can Churches do?
Book/Publication/Video/Workshop |
Screening & Selecting employees/ volunteers | Guidelines: Interactions Between Individuals | Monitoring Behavior | Ensuring Safe Environments | Responding | Training employees /volunteers |
Training caregivers/ youth |
General/ overall |
Balancing Acts: Keeping Children Safe in Congregations Reverend Debra Haffner Unitarian Universalist Association; 2005. (www.uua.org/cde/ethics/balancing/) |
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Safe Congregations Handbook: Nurturing Healthy Boundaries in Our Faith Communities. Patricia Hoertdoerfer and Fredric Muir Unitarian Universalist Association; 2005. |
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Center for Disease Control and Prevention; 2007 |
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Child Abuse Prevention Code of Conduct YMCA |
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AYSO Safe Haven Policies for Child and Volunteer Protection American Youth Soccer Organization
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Reporting During COVID-19
In times of crisis and economic insecurity, rates of child abuse and neglect increase. However, reports to Georgia’s Child Abuse and Neglect Hotline have declined dramatically during the COVID-19 pandemic. When children stay at home, they are isolated from places where adults often look out for their safety and well-being including schools, child care facilities, places of worship and other public areas.
Protecting Children Amidst Crisis: A Mandated Reporter’s Role
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Mailing: | P.O. Box 3995 Atlanta, GA 30302 |