Find Help by Calling 1-800-CHILDREN (1-800-244-5373)
Parenting is hard work, and all caregivers can use a little help to get through the tough parts. It takes parents, caregivers, and RESOURCES to help children thrive.
1-800-CHILDREN (1-800-244-5373) is a free statewide helpline that connects parents, caregivers, and professionals with the help they need wherever they live in Georgia. Callers speak with a trained resource navigators who care and want to help!
“Whoever I spoke with was kind, sweet, patient, professional and willing to help. I was in a crisis and needed immediate help for my granddaughter and the helpline was there for me.”
“I was drowning and the helpline rep gave me what I needed to keep swimming. I couldn’t even think when I called but rep’s patience, calmness and knowledge was extremely helpful.” GA Mom
“It really helped me to figure out the next steps and actions to take.”
Find Help by Searching Online
Find help and supportive programs near you on the interactive online map! This tool contains over 3,000 organizations and programs around the state that support families.
Use it as your community’s resources guide-
Add a resource online or upload your current community resources below. We will make sure they are up-to-date every 6 months! Families, caregivers, and professional in your area will be able to access them through our online resources map or by calling to speak to one of our resource navigators!
This project is a collaboration with the Healthy Mothers, Healthy Babies Coalition of Georgia.
Learn more here: https://www.resourcehouse.com/hmhb/
Quick Tips and Tools Available Online
We want your experience with the 1-800-CHILDREN Resource Map to be a positive one. We gathered a few tips to help you successfully navigate the map. If you experience challenges or have questions, you can email PreventChildAbuseGA@gsu.edu.
- Helpline Resource Map Tip Sheet
- COMING SOON- Quick Tips Videos
Help Us Promote the Helpline with these FREE RESOURCES!
We encouraged everyone to help add to our resource database and promote the 1-800-CHILDREN Helpline and Resource Map among parents, caregivers, early care and education providers, and other child and family-serving professionals. As family-serving professionals, you know caregivers are often in complex situations and need professional and community support.
- Encourage families you serve to call the 1-800-CHILDREN (1-800-244-5373) Helpline to talk to trained professionals who will connect them with supportive programs.
- USE the online 1-800-CHILDREN Resource Map, which contains over 3,000 local and statewide programs designed to assist and support families. See what services are available AND add more you know are missing.
- Print flyers (half page, prints on 8.5” x 11”) for your organization, request mailed materials, and more. Encourage families to use this FREE helpline.
- Post the 1-800-CHILDREN phone number (1-800-244-5373) and link the resource map to your website for parents and professions to use, www.PCAGeorgiaHelpline.org.
Partners are encouraged to use the content of this marketing kit to promote PCA Georgia’s 1-800-CHILDREN Helpline and Resource Map among parents, caregivers, early care and education providers, and other child and family serving professionals.
Download and Post Promotional Tools
- Social Media/Online Images and Content (to customize, email PreventChildAbuseGA@gsu.edu)
- Printable flyer (Spanish)
- PowerPoint slide (Spanish)
- Printable Posters– 11″ x 17″ (for professionals and parents) or request rack cards to be mailed to you, email PreventChildAbuseGA@gsu.edu
- PCA Georgia’s Online Store provides more options to purchase child abuse prevention promotional materials
The Helpline Is:
- Toll Free
- A safe place to discuss options
- Open Monday to Friday, from 8 a.m.-6 p.m.
- Professionally staffed
- Bilingual (Spanish/English)
- A source of information
The Helpline Is NOT:
- A hotline or crisis line
- A function of DFCS
- Where child abuse reports are taken
Why people call:
- Parenting support
- Counseling and support groups
- Referrals for legal needs
- Grandparent issues
- Child abuse and prevention information
- Concern about well-being of a child or family member
- Family violence concerns
- Community resources for emergency assistance
- Resources for special needs children
The Helpline is for:
- Parents, Grandparents, Kin and/or Foster Parents
- Survivors of Abuse
- Friends or Relatives
- Crime Victims
- Faith Communities
For the fiscal year June 1, 2019 to July 31, 2020, 161 people completed the helpline evaluation.
- 85% were very satisfied or satisfied with their helpline experience
- 48% felt like their needs were met
- 88% would call the helpline again if needed
- 91% would recommend the helpline to another parent, caregiver, or professional
“PCA Georgia is supported in part by the Georgia Division of Family and Children Services through the U.S. Department of Health and Human Services, Administration for Children and Families, Community Based Child Abuse Prevention and Treatment Act (CFDA 93.590). Points of view or opinions stated in this document are those of the author(s) and do not necessarily represent the official position or policies of the Georgia Division of Family and Children Services or the U.S. Department of Health and Human Services, Administration for Children and Families, Community Based Child Abuse Prevention and Treatment Act (CFDA 93.590).”
The Helpline is funded in part by VOCA Sub-Award C15-8-358, administered by the Criminal Justice Coordinating Council and awarded by the Office for Victims for Crime.